Terms of service

Last Updated: August 25, 2026

Welcome to Pelvic Bloom (the "Site," "we," "us," or "our"), accessible at [pelvicbloom.com]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase products from this Site. By using the Site, you represent that you meet this requirement and have the legal capacity to enter into a binding contract.

2. Products and Product Descriptions

We attempt to be as accurate as possible in describing our products, including images, pricing, and specifications. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, current, or error-free. Colors, sizing, and appearance may vary slightly from what is shown due to display settings and manufacturing variance.

We reserve the right to limit the quantities of any product, discontinue any product at any time, and correct any errors, inaccuracies, or omissions.

3. Important Health & Medical Disclaimer

Our products, including the Pelvic Care | Essential Kegel Exerciser, are intended for general wellness and self-care use only. They are not medical devices and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.

  • Product descriptions referencing "evidence-based" design or similar language reflect general design principles and user feedback, not clinical claims of medical efficacy for any individual, unless a specific study is cited.
  • Our products are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any new health or fitness routine, particularly if you are pregnant, postpartum, recovering from surgery, or have a pre-existing pelvic health condition.
  • Discontinue use and consult a physician if you experience pain, discomfort, or adverse symptoms.
  • Individual results vary. We make no guarantee of specific outcomes.

4. Orders, Pricing & Payment

  • We sell and ship to customers in the United States, Australia, and the United Kingdom. Prices are displayed in US Dollars (USD), Australian Dollars (AUD), or British Pounds (GBP) based on your location, and are subject to change without notice. The currency and final amount charged will be confirmed at checkout.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If your order is canceled after payment, you will receive a full refund.
  • Payment is processed securely through our third-party payment processors. We do not store your full payment card details.
  • You are responsible for providing accurate billing and shipping information.

5. Shipping & Delivery

Shipping timelines and costs are provided at checkout and may vary based on destination and method selected. Title and risk of loss for products pass to you upon our delivery to the shipping carrier, unless otherwise required by applicable law.

We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our reasonable control.

6. Returns, Refunds & Exchanges

Returns and refunds are handled in accordance with our separate Refund Policy, available at pelvicbloom.com/pages/return-refund-policy. By placing an order, you agree to the terms of that policy.

7. Account Registration

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Interfere with or disrupt the Site's functionality or security
  • Submit false, misleading, or fraudulent information, including fraudulent reviews
  • Scrape, harvest, or collect data from the Site without our written consent

9. Product Reviews & User Content

We may display customer reviews through third-party review platforms (e.g., Judge.me). By submitting a review, you grant us a non-exclusive, royalty-free, worldwide license to display, reproduce, and use that content in connection with the Site and our marketing. You represent that any review you submit is your genuine, honest opinion and does not infringe any third party's rights.

We reserve the right to remove any content that is abusive, fraudulent, defamatory, or otherwise violates these Terms.

10. Intellectual Property

All content on the Site — including text, graphics, logos, product images, and design — is owned by or licensed to Pelvic Bloom and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without our prior written consent.

11. Third-Party Links & Services

The Site may use or link to third-party services (such as payment processors, email marketing platforms, or review platforms). We are not responsible for the content, policies, or practices of any third-party service, and your use of them is subject to their own terms.

12. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by applicable law (including statutory consumer guarantees that cannot be excluded).

13. Limitation of Liability

To the fullest extent permitted by law, Pelvic Bloom and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or products, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms limits liability that cannot be excluded under applicable law (e.g., liability for death or personal injury caused by negligence, or liability for defective products under applicable consumer protection law).

14. Indemnification

You agree to indemnify and hold harmless Pelvic Bloom, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site or products.

15. Governing Law & Dispute Resolution

Because we sell to customers in the United States, Australia, and the United Kingdom, these Terms are structured as follows:

  • Default governing law. Except where a mandatory local consumer law applies as described below, these Terms are governed by the laws of [Insert State], United States, without regard to conflict of laws principles, and any disputes shall be resolved in the courts located in [Insert State/County, United States], to whose personal jurisdiction you consent.
  • Australian customers. If you are a consumer in Australia, nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded, and this section applies to the extent required by that law.
  • United Kingdom customers. If you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights under UK consumer protection law, including the Consumer Rights Act 2015, and you may bring proceedings in the courts of England and Wales (or, where applicable, Scotland or Northern Ireland) in relation to those rights.

[Placeholder — decide with counsel]: confirm the correct U.S. state, whether a binding arbitration clause and/or class action waiver should be added for U.S. customers, and whether selling into Australia or the UK triggers additional registration, tax, or consumer-disclosure obligations (e.g., GST/VAT registration, UK/AU-specific returns rights).

16. Changes to These Terms

We may update these Terms at any time. Changes are effective immediately upon posting to the Site, with the "Last Updated" date revised accordingly. Continued use of the Site after changes constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Us

If you have questions about these Terms, please contact us at:

PelvicBloom Email: info@pelvicbloom.com